How to Print a Visitor Pass at the Gatehouse

 Efficient entry keeps your community secure and traffic flowing. Here’s how to quickly print a visitor pass for guests who arrive without one - whether they misplaced it, weren't on the list, or have an expired pass.

Step 1: Collect the visitor’s name, the host’s name, and the destination address.

Step 2: In the system, go to the Properties tab.

Step 3: Enter the address in the search bar and click the result to open the property profile.

Step 4: In the property profile, scroll to the visitor and vendor list. Find the guest’s name.

To the right of the guest’s name (e.g., Mark Carter), choose your next action:

• Process: Grants entry immediately.
• Print Pass: Prints the physical pass and allows entry.
• Edit Pass: Opens the visitor form for additional updates.

To make changes to a pass, click Edit Pass. Update visitor details as needed:

• Status (temporary, permanent, restricted)
• Visitor type (guest, vendor)
• Pass type
• Guest details (name, email, phone, license plate)
• Vehicle occupants for identification
• Entry dates and validity

Review your changes.

• Delete: Permanently remove this visitor record.
• Cancel: Discard all unsaved changes.
• Save: Update visitor details.
• Save & Process: Save changes and grant immediate access.
• Save & Print Pass: Save changes and generate a physical p

Printing a visitor pass is quick and straightforward. You’ll keep guests moving and your community secure.