📄 Setting up the ICT Protege GX

Setting up the ICT Protege GX

How to Configure the ICT GX for Secure, Unified Management

ICT GX is an enterprise-grade unified security management platform developed by Integrated Control Technology. This guide walks you through configuring ICT GX, from port setup to device initialization, ensuring secure and seamless management.

Module 1: Set Up Required Network Ports

Proper port configuration ensures reliable connections for monitoring, management, data transfer, and UI access.

  1. The Event Port in the ICT Protégé GX is set by default to Port 22000.
  2. Set the Controller Port to enable command sending and configuration updates (management plane). ie: Port 21041.
  3. Assign the Download Port for data and firmware transfers (data plane). ie: Port 21040.
  4. Set the Single Record Download Port (HTTP Web Traffic). Handles micro-updates almost instantly using web standards. Ie: Port 3443.

Why? Each port assignment separates data flows—enhancing both network security and operational stability.

Module 2: Initialize and Connect Your ICT GX Devices

  1. Unbox the controller, reader expander, and power supply.
  2. Chain the devices together per the supplied wiring diagram.

  1. Power up each device and verify that the status light flashes on each unit.
  2. Connect the controller to your onboarding network or directly to your laptop.

Module 3: Access the Controller and Perform Initial Configuration

  1. Open a browser and enter the default controller IP: 192.168.1.2.
  2. Log in using the default credentials: - Username: admin - Password: admin


If the default IP doesn’t work:

  1. Use an IP scanner to detect the controller’s current IP address.


  1. After logging in, immediately change the admin password to secure the device.
  2. Update the controller firmware to the latest version: - Go to Application Software - Click Update Firmware


Module 4: Configure Network and Controller Settings

  1. Navigate to the Configuration and Settings tabs.
  2. Specify the controller’s Static IP address or enable DHCP as required.


  1. Set Event Server 1 to: - ict1000.proptia.com
  2. Set the Download Port (e.g., 21040).


  1. Set the Control Port (e.g., 21041).
  2. Click Save to apply changes.


  1. Reboot the ICT GX to finalize the configuration.

Module 5: Finalize Setup and Handover to Proptia

  1. Provide the following details to Proptia:

- Username and password created on the ICT GX

- Serial number(s) of the device(s)

- Event, Control, Download, and Single Record Download Port.

After Proptia receives this information, they will complete configuration on the backend and enable secure data sync to Proptia via a fetch command.

Conclusion & Pro Tip

Keep a secure backup of your configured port numbers and device credentials. Regularly check for firmware updates to maintain security and compatibility. Mastering ICT GX port and network setup means your organization’s security infrastructure remains robust and future-proof.

 

ICT Protege GX Configuration – FAQ

Q:

What is ICT Protege GX?

A: ICT Protege GX is an enterprise-grade unified security management platform developed by Integrated Control Technology (ICT).

Q:

What needs to be completed before configuring ICT Protege GX?

A: Set up port forwarding on your router before configuring the ICT Protege GX controller. The required ports are:

  • Event Port: 22000
  • Control Port: 21041 in this example
  • Download Port: 21040 in this example
  • Single Record Download Port: 3443 in this example

Q:

What is the Event Port used for?

A: The Event Port is used for monitoring and health checks. It is also called the monitoring plane or Event Port.

  • Default Port used in this setup: 22000

Q:

What is the Control Port used for?

A: The Control Port is used for sending commands and configurations. It is also called the management plane or Controller Port.

  • Port used in this example: 21041

Q:

What is the Download Port used for?

A: The Download Port is used for data and firmware transfers. It is also called the data plane or Download Port.

  • Port used in this example: 21040

Q:

What is the Single Record Download Port used for?

A: The Single Record Download Port handles micro-updates almost instantly using secure web standards.

  • Port used in this example: 3443

Q:

How do I connect the ICT Protege GX hardware?

A: After configuring the required ports:

  • Unbox the controller, reader expander, and power supply.
  • Daisy chain the devices according to the provided wiring diagram.
  • Power on the devices.
  • Confirm that the status light is flashing on each device.

The wiring diagram and configuration information will also be provided by email.

Q:

How do I connect to the ICT Protege GX controller for configuration?

A: Connect the controller to either:

  • Your office burn-in room network, or
  • Your laptop directly.

You can then access the controller to begin configuration.

Q:

What are the default login details for the controller?

A: Use the following default information:

  • IP Address: 192.168.1.2
  • Username: admin
  • Password: admin

Q:

What should I do if 192.168.1.2 does not open the controller?

A: Use an IP scanner to locate the controller's current IP address. Once you identify the correct IP address, use it to access the controller.

Q:

Should I change the default password?

A: Yes. After logging in with the default credentials, change the password before continuing with the setup.

Q:

How do I update the controller firmware?

A: If the controller needs a firmware update:

  • Go to Application Software.
  • Click Update Firmware.
  • Update the controller to the latest firmware version.

Q:

How do I configure the controller's network settings?

A: Go to the Configuration and Settings tabs. Configure the controller using either:

  • A static IP address, or
  • DHCP, if DHCP is better suited to your network.

Q:

What Event Server should I configure?

A: Set Event Server 1 to:

ict1000.proptia.com

Q:

What ports should I enter in the controller configuration?

A: Configure the following ports as applicable:

  • Event Port: 22000
  • Download Port: 21040 in this example
  • Control Port: 21041 in this example

Make sure the configured ports match the ports established during the port-forwarding setup.

Q:

What do I do after entering the controller configuration?

A: After completing the configuration:

  • Click Save.
  • Reboot the controller.

The controller must be rebooted for the new configuration to take effect.

Q:

What information do I need to provide to Proptia after configuring ICT Protege GX?

A: Provide Proptia with:

  • The ICT GX username you created
  • The ICT GX password you created
  • The device serial number
  • Event Port
  • Control/Controller Port
  • Download Port
  • Single Record Download Port

Make sure the information matches the configuration used for the controller.

Q:

What happens after I provide the ICT Protege GX information to Proptia?

A: Proptia will use the provided information to complete the necessary ICT GX configurations. Data from ICT GX to Proptia will then be synchronized using a fetch command.

Q:

What are common mistakes to check during ICT Protege GX setup?

A: Check for the following:

  • Required port forwarding was not configured before controller setup.
  • The controller cannot be reached at 192.168.1.2 and its actual IP address has not been located with an IP scanner.
  • The default password was not changed.
  • The controller firmware was not updated when required.
  • The wrong Event Server or port values were entered.
  • The configuration was not saved.
  • The controller was not rebooted after making configuration changes.
  • The information provided to Proptia does not match the controller configuration.