How to make changes to existing guests.

Managing and making changes to your existing guests in Proptia is a simple process. Follow the steps below to update guest details, change their visitor status, or restrict their access.

Steps to Modify an Existing Guest:

1. Log in to Proptia:
   • Access your account using your credentials.
2. Locate the Guest:
   • Navigate to the Guest Directory or search for the guest you want to modify.
3. Open the Action Menu:
   • Find the guest you want to edit and click on the Action bar next to their name.
   • You will see several options:
     • View Visitor
     • Visitor Activity
     • Delete Visitor
     • Restrict Visitor
     • Assign Visitor
4. View and Edit Visitor Details:
   • Click View Visitor to open the guest’s profile.
   • On this page, you can make a variety of changes:
     • Change the visitor status (e.g., from Temporary Visitor to Permanent Visitor).
     • Select the appropriate Guest Type and Pass for their updated status.
     • Update any additional details, such as name, email, or license plate.
5. Restrict a Guest (Optional):
   • If you want to restrict the guest, select Restricted Person from the available options on the visitor’s profile.
   • Once selected, click Update to apply the restriction.
6. Save Changes:
   • After making any necessary updates, click Update to save your changes.

This guide will help you efficiently manage and modify your existing guests in Proptia. For any additional support or questions, contact your property management team.