📄 How to add a User.
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How to add a New Management or Staff User.

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In Proptia, property managers have the ability to add non-resident users, such as property management staff, assistant managers, board members, and other non-security personnel who require elevated permissions. Follow the steps below to add a new user.

Steps to Add a User:

  1. Log in to Proptia:
    • Access your Proptia account using your property manager credentials.
  2. Navigate to the Users Directory:
    • Go to Directories and select Users.
  3. View the User Directory:
    • In the Users Directory, you will see the list of current, pending, and previous users.
  4. Add a New User:
    • To add a user, click Add.
  5. Fill Out the User Form:
    • Complete all required fields (marked with a red asterisk), such as the user's name, email address, and role.
    • Ensure you provide accurate information for each field to grant the appropriate permissions.
  6. Save the User:
    • Once all the information has been entered, click Save.

This guide helps property managers efficiently add and manage users in Proptia to meet the operational needs of their community. For additional support, contact your Proptia dealer.