How to add a mobile credential.

As a property manager, you can assign mobile credentials to residents in Proptia. Follow the steps below to add a mobile credential for a resident.

Steps to Add a Mobile Credential:

1. Log in to Proptia:
   • Access your Proptia account using your property manager credentials.
2. Locate the Resident:
   • Go to Directories and select Residents.
   • Search for the resident you want to assign the mobile credential to and select them from the list.
3. Access the Credentials Tab:
   • On the resident's details screen, select the Credentials tab.
   • Click Add to assign a new credential.
4. Fill Out the Credential Form:
   • On the form, select Existing.
   • Choose the Credential Type as Mobile Credential.
   • Locate an Unassigned Credential.
   • If needed, assign a License Plate to the mobile credential.
   • Select the Activation Date and choose whether the credential should Never Expire or set an Expiration Date.
5. Save the Mobile Credential:
   • Once all information is filled out, click Save.
   • The resident will receive an email with instructions to attach the mobile credential to their smartphone.

This guide helps property managers efficiently add mobile credentials for residents in Proptia. For additional support, contact your Proptia dealer.