📄 How to schedule a hold open

How to Schedule a Hold Open

In Proptia, property managers can create hold open schedules for specific doors and gates, ensuring they remain open during certain times. Follow the steps below to schedule a hold open.

Steps to Schedule a Hold Open:

  1. Log in to Proptia:

    • Access your Proptia account using your property manager credentials.

  2. Navigate to Access Control:

    • Go to Access Control and select Calendar Actions.

  3. Add a New Hold Open Schedule:

    • Click Add to open the hold open schedule form.

    • Fill out the following fields:

      • Calendar Action Name: Name your hold open schedule.
      • Controller: Select the controller for the doors or gates.
      • Date: Specify the date for the schedule.
      • Start and End Time: Set the duration for the hold open action.
      • Doors: Choose the doors or gates that will be affected.

  4. Choose Action Type:

    • Select the appropriate Action Type for the hold open schedule.

  5. Set a Recurrence (Optional):

    • If you want this to be a recurring schedule, select Recurrence and choose how often the schedule should repeat (daily, weekly, or monthly).

  6. Save the Schedule:

    • Once all information is filled out, the selected doors or gates will be held open on the specified days and times.

This guide helps property managers efficiently schedule hold opens for doors and gates in Proptia. For additional support, contact your Proptia dealer.



FAQ Scheduling a Hold Open 


What is a hold open schedule in Proptia?

A hold open schedule keeps selected doors or gates unlocked/open during specified dates and times.

How do I create a hold open schedule?

  1. Go to Access Control → Calendar Actions
  2. Click Add
  3. Enter a name for the schedule
  4. Select the controller
  5. Choose the date and time range
  6. Select the doors/gates
  7. Choose an action type
  8. Click Save

What is a controller in this context?

A controller is the hardware device that manages access for specific doors or gates.

What is an action type?

The action type defines what happens during the schedule (e.g., holding a door or gate open).

Can I set a recurring hold open schedule?

Yes. Enable Recurrence and choose:

  • Daily
  • Weekly
  • Monthly

When should I use a hold open schedule?

Common use cases include:

  • Business hours for gates or doors
  • Events or gatherings
  • Maintenance or service windows

What happens when a hold open schedule is active?

Selected doors or gates will remain open/unlocked during the defined time period.

Can I apply a hold open schedule to multiple doors or gates?

Yes. You can select multiple doors or gates within the same schedule.

Can I edit or remove a hold open schedule later?

Yes. You can update or delete calendar actions at any time.

Why use hold open schedules instead of manual control?

  • Automates access during predictable times
  • Reduces manual intervention
  • Ensures consistency and reliability