Understanding the Visitor Management Directory.

Proptia provides property managers with a convenient way to view and manage all visitors within the community. Follow the guide below to navigate the Visitor Management Directory.

Steps to Access the Visitor Management Directory:

1. Log in to Proptia:
   • Access your Proptia account using your property manager credentials.
2. Navigate to the Visitors Directory:
   • Go to Directories and select Visitors.
3. Explore the Visitor Management Directory:
   • In the Visitor Management Directory, you can view all visitors associated with residents, vendors, staff, and members.
   • On the left side of each entry, an icon will indicate whether the visitor is Permanent or Temporary.
4. Tabs Available in the Directory:
   • Vendor: View a list of all vendor visitors.
   • Event: See visitors related to community events.
   • Activity: Displays all activity at the guard houses, scan kiosks, or telephone entry systems, including guest name, date of entry, and whether access was granted or denied.
   • Expired: Shows visitors whose access has expired.
   • Restricted: Lists visitors who have been restricted from entering the community.
5. Add a New Visitor:
   • To add a new visitor, click the Add button.
   • Fill out the required form, specify the days and times for the visit, and click Save.

This guide helps property managers efficiently navigate and manage the Visitor Management Directory in Proptia. For additional support, contact your Proptia dealer.