📄 How to Complete Registration on Proptia Mobile App
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How to Complete Registration on Proptia Mobile App

This guide walks you through the process of completing your registration for the Proptia Mobile App after being added as a resident or member of your community or club.

Step 1: Locate Your Registration Email

  1. You will receive a registration email from your property management team.
  2. The email will include a welcome message along with your login credentials.
  3. Your credentials will consist of:
    • The email address on file with your property management team.
    • A temporary password for your first login.

Step 2: Download the Proptia Mobile App

  1. The registration email includes a link to log in via a web browser or download the mobile app.
  2. It is highly recommended to complete registration through the mobile app for the best experience.
  3. Download the app and open it on your mobile device.

Step 3: Log in to the Mobile App

  1. Open the Proptia Mobile App.
  2. Allow necessary permissions such as Bluetooth access (if using Bluetooth credentials) and notifications (for visitor alerts and credential updates).
  3. Return to your registration email and copy your email address.
  4. Paste your email into the login field in the mobile app.
  5. Copy and paste the temporary password provided in the email.
  6. Tap Log In.

Step 4: Create a New Password

  1. After logging in, you will be prompted to create a new unique password.
  2. Follow the password requirements displayed on the screen.
  3. Confirm your new password and tap Save.

Step 5: Complete Registration

  1. After saving your new password, your registration is complete.
  2. Select your property/community from the list.
  3. Allow push notifications to receive important updates (recommended).

Next Steps

Now that you are registered and logged in, you can:

  • Add visitors
  • Manage your credentials
  • Explore other features of the Proptia Mobile App