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How to Verify Your Phone to Activate Your Bluetooth Credential.

If your property management team has assigned you a Bluetooth (BLE) credential, you will need to verify your phone to activate it. Follow the steps below to complete the activation process.

Steps to Activate Your Bluetooth Credential:

1. Check Your Email for the Activation Link:
   • When your property management assigns you a Bluetooth credential, you will receive an email with the subject line Proptia Mobile Credential Activation.
   • If you don’t already have the Proptia mobile app, download it using the provided link in the email.
2. Open the Proptia Mobile App:
   • Once you’ve installed or opened the mobile app, you’ll see the Credentials Widget on your dashboard.
3. Activate the Credential:
   • If your credential is pending activation, tap on the Credentials Widget.
   • Select the credential that needs activation and tap Activate.
4. Verify Your Phone Number:
   • You’ll be prompted to verify your identity. You can do this via email or phone number.
   • Select Phone Number, enter your mobile number, and tap Send.
   • You will receive a text message with a verification code. Enter that code into the app and tap Verify.
5. Add Your Credential:
   • After verifying your phone, tap Add Card to activate your Bluetooth credential.
6. Set Up Touchless Entry:
   • Once your credential is activated, you will see a star icon indicating that your card is set to Touchless mode.
   • This allows you to use the Bluetooth credential without taking your phone out of your pocket. For example, when walking into an amenity or driving through a gate, your phone will automatically send a signal to unlock the door or gate.
7. Deactivate Touchless Mode (Optional):
   • If you prefer to manually trigger the signal, you can disable Touchless mode. This will require you to swipe the toggle in the app when approaching a door or gate to send the signal.

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