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This app is only for residents using Proptia 2.0
RESIDENT / MEMBER KNOWLEDGE BASE
Discover how to seamlessly manage your gate access and visitor entries as a resident within your community. This overview covers essential tools like mobile ePasses, and how to stay in control of who enters your property—all designed to enhance your security and convenience
This guide walks you through the process of completing your registration for the Proptia Mobile App after being added as a resident or member of your community or club.
Learn how to add, manage, and restrict visitors to your property with Proptia’s visitor management system. This guide explains how to control access and set limits to ensure only authorized visitors can enter your community.
Find out how to add new residents to your property and manage their access privileges. This guide covers everything you need to know about assigning credentials and ensuring seamless access for all authorized household members.
Learn how to create and manage an event, adding a guest list for special occasions. This guide walks you through the process of organizing event-specific access for your visitors, ensuring smooth entry and security for your property.
Learn how to update your display name in the Telephone Entry System (TES) to ensure accurate identification for visitors. This guide provides step-by-step instructions for modifying your information.
Learn how to update your account password securely. This guide provides clear steps to help you change your password and maintain the security of your Proptia account.
Learn how to add or update vehicle information in the system, ensuring smooth access and accurate records. This guide walks you through the steps to manage your vehicle details efficiently.
Learn how to customize your notification preferences to stay informed about important updates. This guide provides simple steps for adjusting your settings to match your communication preferences.
Find out how to quickly submit a ticket to your property management team for any requests or issues. This guide walks you through the process of creating and tracking support tickets for a smooth resolution.
Learn how to update your verbal confirmation code, which the security team uses to verify your identity before granting guest access. This guide explains the simple steps to change your code and ensure secure communication
Learn how to manage your visitors on your property with Proptia’s visitor management system. This guide explains how to control access and set limits to ensure that only authorized visitors can enter your community.